FAQ
Frequently Asked Questions​
What is Turo?
Turo is a peer-to-peer car rental platform that bypasses the subpar customer service and technicalities of traditional car rental establishments you often find at airports. Turo is great when traveling to an unfamiliar city or when you need a vehicle last minute. Think of Turo like Air BnB but for cars.
Can I book directly through this website?
There are several links on our website that will lead you to our Turo profile where you can check availability and book any of our vehicles! However please contact us via email or phone if you have any questions or inquiries that are not answered here. Our contact information is at the bottom of each page.
How does check-in/check-out work?
At this time we have a couple locations near O'hare airport that are free for pickup and drop-off of the vehicle. We also offer direct airport pickup/dropoff to O'hare for a $120 fee.
Are unlimited miles included?
For an additional fee, unlimited miles can be added to any trip. 200 miles per day is included for each vehicle.
Do I need a valid Driver's License?
Yes, all renters/primary drivers must present a valid driver's license that does not expire the entirety of the trip.
What is prohibited?
Any form of smoking is prohibited in all vehicles. No animals permitted in any vehicles. Limit food consumption in vehicles as to maintain cleanliness.